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Regional Director-Mid Atlantic
Washington, DC US
Merchandising, Purchasing & Retail
Regional Director-Mid Atlantic
_3260">Regional Director-Mid Atlantic
Job Code :3260 Division :Hot Topic - Stores Location :Washington DC US 20433
Job Type :Full Time Career Level :Manager (Manager/Supervisor of Staff) Education :High School or equivalent Category :Retail Job Description : Job Description:
Responsible for directing and leading a geographic group of District Managers to achieve the financial, operational and team development goals. Understands, maintains, and models the Hot Topic culture: passion for music, customer driven environment, and providing a fair and developmental environment. This position reports to the VP of Store Operations.
* Develops and communicate strategies and actions plans to maximize the financial performance of stores and districts in area of responsibility. * Works with VP of Store Operations to establish annual field objectives. * Partners with Senior Management, HQ and DC to ensure that programs developed for the stores are effective and efficient. * Facilities feedback process for major issues between Field and HQ. * Works with VP of Store Operations to create and lead agendas for District Manager Meetings. * Facilitates and supports the professional growth of others and encourages employee ownership for performance and development. * Determines Region’s manpower needs in support of maintaining a solid management bench. * Ensures that all stores are consistently using all 5 Hot Selling Skills / HEART Customer Service Steps. * Ensures compliance with all policies, procedures and objectives. * Visits each district and store regularly. * Performs other job duties as needed.
Job Requirements : Job Requirements:
* Minimum 10 years of retail management experience. * Knowledge of music and music-related fashion is strongly preferred. * Minimum of high school graduate or GED equivalent. College degree a plus. * Flexible and adaptive to environment, ideas, changes and challenges. * Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly. * Strong communication skills including ability to work in a team environment, give honest, direct feedback and is a solid verbal and written communicator. * Inquisitiveness and open mind regarding teen music/fashion trends. * Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure. * Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues. * Able to travel frequently. * Regularly required to sit, stand, bend and lift/move up to 10 pounds. May lift/move up to 30 pounds occasionally.