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For your reference, we have included the original job posting below.
District Services Manager (DSM) - T31 - D62 - East Bay Area/CA Job
Job Number:
74612398
Company Name:
Best Buy
Job Location:
Pleasant Hill, CA US
Job Category:
Merchandising, Purchasing & Retail
District Services Manager (DSM) - T31 - D62 - East Bay Area/CA Job
District Services Manager (DSM) - T31 - D62 - East Bay Area/CA
Job Number:12000005AV
Description
The District Services Manager (DSM) is accountable for the financial results of the Services Business Group (Autotech and Geek Squad Precinct) within an assigned district of 6 - 30 store locations. The DSM is responsible for maximizing return on investment, managing profit and loss, controlling company assets and the oversight of daily operations. The DSM directs the execution of strategies to achieve Services goals, communicating progress and initiatives to the district leadership team. The DSM is accountable for delivering a world-class customer experience across all channels including in-store, remote, phone and in-home interactions. In collaboration with store general managers, the DSM provides performance management and development of the Deputy of Counter Intelligence and Sales Support Assistant Managers, building and sustaining a store culture that encourages innovation.
Key Responsibilities include:
50% of time: Sales Strategy and Execution
- Responsible for the end-to-end execution of Services business results including sales, labor, risk management, cost control, and store services profitability within the assigned district. - Communicate local needs, perspective and insight with corporate partners to drive innovation. - Create strategies surrounding corporate-led initiatives to deploy workable execution plans. - Analyze business results and create solutions for performance gaps. - Ensure effective training on Services selling strategies and enforce accountability for performance standards.
35% of time: Lead and Develop Deputy of Counter Intelligence, Sales Support Assistant Managers and Teams
- Recruit, develop and retain qualified employees to meet staffing needs. - Lead and develop team members by providing coaching, training, professional development, and performance management. Strengthen employee leadership skills, global capabilities, and business acumen.
15% of time: Relationship Management
- Communicate business priorities and strategies to district leadership, store management, Field Service Market Managers and other district staff. - Build a collaborative team environment that promotes shared responsibility for the execution of corporate-led initiatives. - Integrate Services strategies with other business group strategies to ensure consistent execution aligned with company selling, operational and expense strategies.
Basic Qualifications:
- High School Diploma or Equivalent - 2 years of P&L management, including budget responsibilities - 3 years of retail management experience
Preferred Qualifications: - Bachelor''s degree in a Business related field - 2 years retail multi-unit management experience
