• EDI Associate (Hybrid)

    Ace Hardware Oak Brook, IL 60523

    Job #2314079952

  • Compensation Details:

    $17.69 - $22.16 / hour

    Why should you join our team?

    We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

    In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

    • Weekly Pay

    • Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)

    • Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years

    • Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents

    • Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)

    • Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

    • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review

    • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and more

    • Adoption cost reimbursement

    • Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

    _* Benefits are provided in compliance with applicable policies._

    Job Description:

    An EDI Associate reviews all incoming EDI invoices and credit memos that failed to post to the A/P system according to established business rules. Corrections that the Associate can perform are done daily, while other corrections that cannot be made by the Associate are communicated back to the vendors, often with instructions on how to make those corrections and re-submit the documents. Additionally, through Acenet Direct, the EDI Associate must reconcile some drop ship invoices and credit memos immediately, so that Ace Retailers can be billed correctly and timely on their statements.


    • Work with vendors, merchants, A/P, and other internal customers on questions and issues including but not limited to EDI invoices and credit memos. The Associate needs to understand the workings and process flows of multiple systems in order to address vendor inquiries and take initiative to solve problems and ensure all cross-functional stakeholders are aware of their decisions.

    • Perform two-way match on drop ship invoices and credits. These reconciliations must be performed at the time of invoice receipt, in order to ensure that Ace Retailers are billed correctly and timely. This is a new function of the position arising from the implementation of Acenet Direct.

    • Perform parallel testing with new EDI vendors that will minimize invoice rejections once vendors are moved to full EDI production. Effectively identify the root cause of rejections in parallel testing and relay that information quickly so that vendors can stop sending paper documents along with their electronic submissions.

    • Maintain accurate, detailed correspondence logs of vendor contact on rejected invoices and credit memos. Use the information contained in the logs to systematically follow-up on rejected documents that remain un-corrected and not posted in vendors' A/P sub-ledgers

    • Provide knowledge and self-service tools to vendors that will assist them in correcting their rejected invoices and credits when they are notified of their occurrence. Additionally, connect cross-functionally with Procurement when an issue arises that is caused by erroneous data provided to vendors on purchase orders or when purchasing requests made by Procurement cannot be operationally fulfilled by the vendors.

    • Process merchandise invoices utilizing the SAP Accounts Payable system. The Associate will enter data into SAP and will need to determine if the account coding is correct and that the invoice is in accord with contracts, purchase orders, established policies and procedures, governmental laws and regulations, or other authorizations as needed.

    Preferred Skills:

    • Associates degree or relevant work experience.

    • Two years' experience in large corporate, high-volume, highly automated A/P environments, to include in-depth understanding of EDI protocol, vendor relationships and billing practices, payment terms, and vendor payment processing.

    • Understanding of the accounts payable process as well as accounting and finance relative to RSC stock replenishment and drop ship activity, with knowledge of the cross-functional impacts and consequences generated from finance and receiving transactions.

    • Connect cross-functionally and develop effective internal and external working relationships with members of Procurement, warehouse management, and the vendor community.

    • Strong analytical, problem-solving skills. Ability to understand, investigate and resolve problems using root-cause research skills. Ability to work with large databases and data for extraction and conversion into meaningful business information for analytical purposes (i.e. data segmentation, aggregation and statistics).

    • Must have experience in Microsoft Office, specifically Word and strong skills in Excel (knowledge of formulas and pivot tables).

    • Excellent verbal and written communication skills. Ability to compose reports and correspondence using good business vocabulary and proper grammar and construction

    We want to hear from you!

    When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

    Equal Opportunity Employer

    Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.


    The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

    Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

    This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

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