• Retail Store Supervisor

    Plow and Hearth, LLCFairfax, VA

    Job #512212689

  • Primary Function and Responsibilities

    Retail Store Supervisors assist the Store Manager to ensure the highest level of customer experience, as well as to maintain the operations and visual presentation of the store. This position is responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff on product expertise, customer service and maintaining a current and correct inventory. Apply online today! Visit the retail store located at: 11951 Grand Commons Ave Fairfax, VA 22030.

    Core Functions and Competencies

    Duties and responsibilities of the Retail Supervisor include but are not limited to the following:

    • Retail Store Supervisors assist the Store Manager in all day to day functions:

    • Keep appraised of all daily customer interactions

    • Ensure all associates are spending time productively

    • Daily follow-ups on customer service issues (i.e. special orders, phone calls)

    • Store opening and closing procedures

    • Focus on World Class Customer Service and handle all customer service related issues

    • Take initiative to learn all products and procedures

    • Maintain the Plow & Hearth brand in the display and layout of merchandise

    • Serve as an ambassador for Plow & Hearth's C.L.E.A.R Values

    • Other duties as assigned

    Basic Qualifications

    The requirements listed below represent the minimum knowledge, skill, and/or ability required, to perform job function:

    • Prior retail experience required

    • Excellent oral and written skills

    • Excellent interpersonal skills

    • Able to manage multiple tasks in a fast paced environment

    • Highly motivated and able to work under pressure

    • Strong basic computer skills

    • Team player

    • Weekend and evening hours required

    • Possess strong leadership ability

    • Professional and positive attitude

    • Ability to lift 50 lbs.

    Primary Function and Responsibilities

    Retail Store Supervisors assist the Store Manager to ensure the highest level of customer experience, as well as to maintain the operations and visual presentation of the store. This position is responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff on product expertise, customer service and maintaining a current and correct inventory. Apply online today! Visit the retail store located at: 11951 Grand Commons Ave Fairfax, VA 22030.

    Core Functions and Competencies

    Duties and responsibilities of the Retail Supervisor include but are not limited to the following:

    • Retail Store Supervisors assist the Store Manager in all day to day functions:

    • Keep appraised of all daily customer interactions

    • Ensure all associates are spending time productively

    • Daily follow-ups on customer service issues (i.e. special orders, phone calls)

    • Store opening and closing procedures

    • Focus on World Class Customer Service and handle all customer service related issues

    • Take initiative to learn all products and procedures

    • Maintain the Plow & Hearth brand in the display and layout of merchandise

    • Serve as an ambassador for Plow & Hearth's C.L.E.A.R Values

    • Other duties as assigned

    Basic Qualifications

    The requirements listed below represent the minimum knowledge, skill, and/or ability required, to perform job function:

    • Prior retail experience required

    • Excellent oral and written skills

    • Excellent interpersonal skills

    • Able to manage multiple tasks in a fast paced environment

    • Highly motivated and able to work under pressure

    • Strong basic computer skills

    • Team player

    • Weekend and evening hours required

    • Possess strong leadership ability

    • Professional and positive attitude

    • Ability to lift 50 lbs.

    Updated 10/20/2017

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